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NSS Better Business Bureau Rating
1
MISSION
The BBB’s mission is to promote “marketplace trust,” and by serving as an intermediary when customers have complaints.
2
FUNCTION
The BBB's main function is to give a letter grade to businesses based on their trustworthiness and performance. This letter grade for a particular business derives from more than a dozen factors, including the company’s history of handling consumer complaints.
3
HISTORY
The BBB was founded in 1912 and has been one of the go-to resources to size up a business's quality and trust ever since.
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